Terms of Service

Who we are

Room Meadow is run by zebra nine studio inc., 7 Brock Ave, Markham, Ontario L6E 0E4, Canada ("we", "us"). You can reach us at aitaylorfan@gmail.com. These terms apply to using the editor on this website and to every file or credit you buy here.

What we offer

Room Meadow is a browser tool for drawing 2D floor plans. You draw walls, doors, windows and furniture to the dimensions you enter, and the editor shows room areas.

• Free drawing. You can draw a plan without an account and without paying.
• Free exports. You can export your plan as a PNG or PDF with a watermark, and see a preview of its materials list.
• Clean PDF. For a plan you choose, you can buy a clean PDF without a watermark that prints to the scale it states.
• Materials list. For a plan you choose, you can buy the full materials quantity list as a CSV file.
• AI render credits. If we offer AI renders, they are paid with credits you buy in advance. A render that fails does not use a credit.

Every purchase is a single payment for the item you chose. If we later offer a subscription, its price, term and how to cancel are shown before you subscribe.

Plans are schematic

Plans, exports and materials lists are schematic layouts based on the measurements you enter. They are not stamped construction documents, not permit drawings and not contractor quotes. Materials quantities are estimates: check them with your supplier or contractor before you order. Ask a qualified professional before building work, structural changes or anything that needs a permit.

Your account

You need an account to save plans to the cloud and to buy. You are responsible for keeping access to your sign-in details and the email address on the account. You must be at least 18 to create an account or buy. You can ask us to delete your account at any time (see the Privacy Policy).

Prices and payment

The price of each item is shown in US dollars before you pay, including any VAT that applies to you. Payment is handled by our payment provider, Stripe. [Owner: make sure the pricing copy says prices include VAT where it applies. Turn on Stripe Tax with tax-inclusive prices (so Stripe never adds tax on top), or confirm the small-business exemption applies.] The contract for a purchase is made when you complete the payment.

Delivery and your right of withdrawal

Clean PDFs, materials lists and credits are digital content. We make them available immediately after payment, in the editor and in your account.

If you are a consumer in the EU or the UK, you normally have a 14-day right to withdraw from a purchase. For digital content that is not on a physical medium, this right ends once delivery has started, provided that you expressly agreed to immediate delivery and confirmed that you know you lose the right of withdrawal. You give that agreement and confirmation on the buy button before you pay. Details are in our Refund policy.

Refunds

Unused credit packs can be refunded within 14 days of purchase; used credits are not refundable under this policy. Your statutory rights remain unaffected. See the Refund policy.

If a purchase is refunded, for whatever reason, the clean PDF and the full materials list for that plan are locked again, unused credits from that purchase are removed, and the right to use those files ends.

Your statutory rights stay unaffected. If a file you bought is faulty, cannot be downloaded or is not delivered, write to aitaylorfan@gmail.com and we will fix it. If we cannot, you are entitled to a price reduction or a refund under the law.

Your plans and content

The plans you draw, their labels and any reference images you upload stay yours. You give us a licence to store, process and display them only as needed to run the service for you (for example to save your plan, render it and create your exports). We do not sell your plans or use them to advertise.

Only upload images you are allowed to use, and nothing unlawful. Do not use the service to copy floor plans you have no right to reproduce. We may remove content or suspend an account that breaks these rules.

Using your exports

You may use your exports for any lawful purpose, including sharing them with family, landlords, tenants, contractors or in a property listing. Do not present them as stamped or certified plans.

Our liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, and where mandatory law (such as product liability law) requires it. For slight negligence we are liable only for breach of an essential contractual obligation, and only up to the damage that is typical and foreseeable for this kind of contract. Otherwise our liability is excluded. Because plans are schematic and based on your measurements, we are not liable for decisions, orders or building work based on them, unless mandatory law says otherwise.

Changes to these terms

We may update these terms for future purchases. The version shown when you bought an item applies to that purchase.

Law and disputes

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Owner: state the governing law and, for business customers, the place of jurisdiction.

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If you are a consumer, you also keep the protection of the mandatory law of the country where you live.

We are not willing or obliged to take part in dispute resolution proceedings before a consumer arbitration board. [Owner: confirm or change this statement.]

Contact

Questions about these terms: aitaylorfan@gmail.com.